Digital transformation for hospitality
You're stuck with legacy systems and can't yet picture what changing them would involve. We plan the move, help you choose the right tech and partner you from decision to go-live. We're independent and take no referral fees from any vendor.
You know your systems aren't right
Contracts tie you in, data doesn't move between systems, and your sites have built workarounds to fill the gaps. Changing it means disruption across every site, and your team doesn't have the capacity to plan it, let alone run it.
Two ways we work
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From three weeks. A clear plan for leaving your legacy tech. We review your contracts and renewal dates, map the processes and teams affected at every site, and compare the market against what your business needs. Then we set out the order, timeline and cost of the change. You get a written report and a presentation to your leadership team, so the case for change is ready to take to your board.
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We partner you from decision to go-live. We manage the vendor, check the data flows early, and plan the comms and change with you. Then we hand over to your team at launch readiness. Your team owns it from launch, so adoption stays with the people who'll still be there. We check back in 30 days after launch.
Why yellow
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Having implemented tech across the entire employee lifecycle as an in-house people leader, Hannah has hands-on experience of what change asks of a people team and every site around it.
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Every people system touches rotas, payroll and every site, so we plan for all of it.
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We take no referral fees or commission from vendors. We recommend what fits your business.
Our work
National hospitality business, 1,000+ employees: we partnered them from decision to go-live. We compared the market, helped them choose the platform, aligned the vendor on data before build, ran the comms across every site, and handed over to their team at launch.
Multi-site hospitality group: we reviewed every system, its contract and the teams relying on it. That showed what could move now and what couldn't yet. We then set the order and timeline of the change over two years and built the budget for the leadership team to sign off.
Talent & Recruitment
[PLACEHOLDER - copy to come from Ian: the problem he solves for hospitality clients, the roles he fills, and how he works.]
Ian has spent his career in hospitality operations, business development and recruitment, including senior roles at the Xander Group. He recruits the operational and leadership talent hospitality businesses need to perform and grow.
The Team
Hannah is the founder of Yellow, a consultancy that works with organisations to strengthen leadership, structure and the systems that support their people.
CIPD-qualified and commercially trained, Hannah brings over 20 years of experience working with founder-led and growing businesses. Her early career in business development across marketing, tourism and hospitality operations gives her a practical understanding of how organisations actually run, not just how they look on paper.
Hannah Swarbrick-Done
Ian leads Talent & Recruitment at Yellow, supporting organisations to identify and secure the leadership and operational talent they need to perform and grow.
His career spans business development, operational leadership and recruitment, including senior roles within the Xander Group. This gives him an in-depth understanding of the hospitality industry and a clear view of what businesses need from the people they hire in practice.
Ian McIlroy
Let’s Talk
Book a 30-minute scoping call. Tell us what you're running and what isn't working, and we'll tell you whether a Roadmap is the right next step.
We also take on people strategy and HR projects. Get in touch.